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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / GrantAccessRequest doe...
Microsoft Dynamics CRM (Archived)

GrantAccessRequest doesn't share records sometimes

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Posted on by Jorge S

Hi,

I'm using the GrantAccessRequest class to share records with users/teams within a custom workflow activity, but sometimes it doesn't share the record but the workflow status is succeed and the code doesn't throw any exception.

We create the records that trigger the workflow with a custom application that syncs the data from NAV to Dynamics 365. 

I've seen the class documentation says: For this message to work, the caller must be connected to the server

  1. I don't totally get what means: For this message to work, the caller must be connected to the server, the caller would be the user we use with the custom sync app?
  2. Is there any other way to share records?
  3. Any way to find out if GrantAccessRequest doesn't share the record?

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  • Verified answer
    Emre GULCAN Profile Picture
    Emre GULCAN 2,379 on at
    RE: GrantAccessRequest doesn't share records sometimes

    Hi,

    As SDK documentation of GrantAccessResponse (msdn.microsoft.com/.../microsoft.crm.sdk.messages.grantaccessresponse.aspx) "There is no return value from this operation", so you can't handle any response. However if your request is faulted there is an exception occurs when you execute this request.

    Maybe you doing something wrong, please check your code and replace it sample below;

    GrantAccessRequest request = new GrantAccessRequest()
            {
                PrincipalAccess = new PrincipalAccess()
                {
                    Principal = new EntityReference("systemuser", Guid.Parse("YOUR_SYSTEMUSER_ID")),
                    AccessMask = AccessRights.AppendAccess | AccessRights.AppendToAccess | AccessRights.AssignAccess | AccessRights.CreateAccess | AccessRights.DeleteAccess | AccessRights.ReadAccess | AccessRights.ShareAccess | AccessRights.WriteAccess
                },
                Target = new EntityReference("YOUR_ENTITY_LOGICALNAME", Guid.Parse("YOUR_ENTITY_RECORD_ID"))
            };


  • Jorge S Profile Picture
    Jorge S on at
    RE: GrantAccessRequest doesn't share records sometimes

    No exception.

    I'm trying to get the reponse from

    GrantAccessResponse response = (GrantAccessResponse)service.Execute(grantRequest);

    but both response.Results.Keys and response.Results.Values are empty.

  • Emre GULCAN Profile Picture
    Emre GULCAN 2,379 on at
    RE: GrantAccessRequest doesn't share records sometimes

    Hi

    Did you get any exception? Maybe your users don't have valid privilege on entity

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