Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Workflow Error

(0) ShareShare
ReportReport
Posted on by 475

I am facing an issue with the workflow in D365 Finance & Operation that I Created on GL and submit for approval. once it approved now not able to Recall or Reject or any action to open that GL. the screenshot is attached. even it not showing the work Item status also. 

2nd Issue is Two batches are approved and posted also but still it shows stuck in the workflow history. the message shows (Stopped (error): The workflow event record ID reference: 0 does not refer to an existing journal)

pastedimage1607348250473v1.png

  • Noelia Profile Picture
    Noelia 25 on at
    RE: Workflow Error

    Hi Komi,

    I will try that, thank you for your advise!

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,748 Most Valuable Professional on at
    RE: Workflow Error

    Hi Noelia,

    Please you should try this on the UAT environment.

    You can refresh the PROD DB to the UAT and have this tested before applying to PROD.

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,748 Most Valuable Professional on at
    RE: Workflow Error

    Ah ok.

    So, Journal had been approved and posted. But when you come back say, to view the journal details you get this error.

    Here is what I am suggesting, write a custom script to update the journal workflow status back to draft, this should allow you view the journal details.

    Then you can submit the journal back to an auto-approval workflow to bring it back to approved status.

  • Noelia Profile Picture
    Noelia 25 on at
    RE: Workflow Error

    Hello,

    The journal has been posted and the status shows as approved

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,748 Most Valuable Professional on at
    RE: Workflow Error

    Hi,

    Personalize the journal and add this field Workflow approval status then tell me what is in there.

    Also, had this journal been posted already ?

    Journal.png

  • Noelia Profile Picture
    Noelia 25 on at
    RE: Workflow Error

    Stopped (Error) :  The workflow event is attempting to update a posted journal

  • Komi Siabi Profile Picture
    Komi Siabi 12,748 Most Valuable Professional on at
    RE: Workflow Error

    Hi Noelia,

    Could you tell me the current status of that document (Workflow approval status) ?

  • Noelia Profile Picture
    Noelia 25 on at
    RE: Workflow Error

    Sure Komi,

    So the WF got stocked. When I try to recall it, I receive this message:

    pastedimage1663345482437v1.png

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,748 Most Valuable Professional on at
    RE: Workflow Error

    Hi Noelia,

    Can you please describe your exact error with sceenshot ?

  • Noelia Profile Picture
    Noelia 25 on at
    RE: Workflow Error

    I face the same issue. Sajjad, did you get to solve this?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December

Congratulations to our December super stars! 🥳

Start Your Super User Journey Pt 2

Join the ranks of our community heros! 🦹

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,791 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,488 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans