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Session Id :
Microsoft Dynamics CRM (Archived)

Manager and position hierarchy

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Posted on by 826

Is it necessary to assign positions when using Manager Hierarchy..?

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  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 19 on at
    RE: Manager and position hierarchy

    It could be that the manager hierarchy is not setup on the user records - or perhaps the CEO is more than 3 levels away from the sales people? 3 is the default 'Hierarchy Depth' and can be increased if you need. This would be the case if you had a hierarchy such as CEO->Director->Regional Manager->Sales Manager -> Sales Person since this would be 4 levels deep.

    Hope this helps

  • RamKumarb Profile Picture
    RamKumarb 826 on at
    RE: Manager and position hierarchy

    you are right..

    my exact problem is , when i use position hierarchy everything works fine ( ie. CEO has only read permission to salesperson )

    But when i change it to manager hierarchy  then things are not working properly ( ie. the CEO has read /write access to salespersons record and other records)

    I don't know where i made mistake..!! any suggestions.!

  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 19 on at
    RE: Manager and position hierarchy

    You can use either position hierarchy or manager hierarchy - the manager hierarchy setting doesn't need positions to work - it will simply ensure managers can see what their subordinates can see.

    Hope this helps

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