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Microsoft Dynamics AX (Archived)

LCS Issues!

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Posted on by

Hi all,

Microsoft partner here, really testing our patience, we always have issue signing in with the common support asking us to run in private windows or refresh or sign out.

Today encounter since last three days could NOT sign in. So what is happening now?

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I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Ethan,

    I do not have any problem signing into LCS.

    Also the last days were ok.

    Have you tried using a different browser?

    Best regards,

    Ludwig

  • André Arnaud de Calavon Profile Picture
    304,553 Super User 2026 Season 1 on at

    Hi Ethan,

    If you cannot log in, what is the exact error message?

  • Suggested answer
    Mahmoud Hakim Profile Picture
    17,887 on at

    just clear all history for your browser

  • Ethan Ong Profile Picture
    on at

    Hi Ludwig,

    Thanks for the reply. Yes I common browsers, and refresh the cache and history. The common is Edge, Explorer, chrome and safari. Previously I have no issue. However, I can use another user to sign in without any issue. But the super Admin, which the first time when you register with the License is NOW having the issue. Not only that the sandbox provided by Microsoft is non-consistent between build and development versus User acceptance testing. Apparently the control mechanism, such as access is more restricted in build and development environment compare to User acceptance testing.

    We tried upgrading it to platform 15, but it didn't transpire even the LCS shows successful and sign off. So I am not sure whether there is some chain of effect to the Main Administrator.

    I have raised service request again.

    *Annoyed*

  • Ethan Ong Profile Picture
    on at

    Unknown error. Try refresh browser or contact support. :(

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Ethan Ong,

    I think you followed the right path getting into contact with the MS service team.

    Would be great if you could update us here once the issue is fixed in case other community members run into similar issues and need a fix.

    Many thanks and best regards,

    Ludwig

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