I have created one work flow which automatically triggering mail but it's not going from user id it's automatically triggering from default id how can i fix this.
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I have created one work flow which automatically triggering mail but it's not going from user id it's automatically triggering from default id how can i fix this.
*This post is locked for comments
will you please send me your mail id i will share workflow and mailbox setting then let me know what is the problem.
Hi raj,
You should set the sender by selecting the dynamic value from the Form Assistance selection list.
Also, have in mind that in the workflow you need to set Scopeto organization and not specific user in order to work as needed.
No i have configured with outlook.
Have you done with Email Router Config.?
can you give me your mail id i will share my workflow with you.the problem is, it is going from default crm id but we want to send from particular user
How do you configure the workflow? Do you set the sender as a particular user? or dynamic value (e.g: current user)?
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