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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Unable to delete recor...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Unable to delete record bookable resource group More than one concurrent requests detected.

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Posted on by alexyou 385

Hello

Whenever I try to delete a pool member entry, one of the following two errors (every time a different error appear)

pastedimage1621086431866v1.png

pastedimage1621086515898v2.png

pastedimage1621087061732v1.png

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  • Suggested answer
    Nya Profile Picture
    Nya 29,064 on at

    Hi,

    Please check if there is any workflow targeting at the entity - Bookable Resource Group, for the error code you provided is mostly caused by running more than one workflow that updates the same entity.

    It can be found in Best practices for workflow processes in Dynamics 365 Customer Engagement (on-premises) | Microsoft Docs.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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