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Difficulty modifying the registration keys

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Posted on by Community Member Microsoft Employee

Hello,
We are having difficulty changing the registration keys.
We received new valid ID’s from the client and when we try to change them in the Tools/setup/system/registration.
When we try and change the key it keeps coming up with
“The registration Keys you have entered are invalid” and defaults back to the original old GP 9 registration numbers.

Any thoughts on how to resolve this challenging issue?

Thank You

Rick

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Frank Hamelly | MVP... 4,029 Super User 2024 Season 2 on at

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Re: Difficulty modifying the registration keys

Are you 100% sure you have V10.0 keys? Could they be V9.0 keys you're trying to use?
Community Member Microsoft Employee on at

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Re: Difficulty modifying the registration keys

BTW this is Version 10.0 we are trying to change