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Microsoft Dynamics GP (Archived)

Difficulty modifying the registration keys

Posted on by Microsoft Employee

Hello,
We are having difficulty changing the registration keys.
We received new valid ID’s from the client and when we try to change them in the Tools/setup/system/registration.
When we try and change the key it keeps coming up with
“The registration Keys you have entered are invalid” and defaults back to the original old GP 9 registration numbers.

Any thoughts on how to resolve this challenging issue?

Thank You

Rick

*This post is locked for comments

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 4,029 Super User 2024 Season 2 on at
    Re: Difficulty modifying the registration keys

    Are you 100% sure you have V10.0 keys?  Could they be V9.0 keys you're trying to use?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Difficulty modifying the registration keys

    BTW this is Version 10.0 we are trying to change

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