Address on delivery note is not associated to the customer account - how do I fix this?

(0) Share

Report

Posted on by PMilnethorpe

I've created a project quotation, confirmed and created the item requirement however when delivering the item requirement and posting delivery note the address on the delivery note is not associated to the customer account. Where is AX pulling this information from and how do I change this?

I've tried changing the address in the customer record and also changing the address tab in the item requirement but this does not change the incorrect address on the delivery note.

I have the same question (0)

All responses (2)

Answers (0)

Satya Teki on at

Like (0)

Report

RE: Address on delivery note is not associated to the customer account - how do I fix this?

Hi PMilnethorpe,

Thanks for the question.

Can you please verify the address of type "Delivery" on the customer record , note that this is different to the primary address on the customer record. We made a change where we would be using the deliver address. Also please verify if the address is being changed on the funding source of the project.

Thanks,

Satya Teki

Was this reply helpful? Yes No
Satya Teki on at

Like (0)

Report

RE: Address on delivery note is not associated to the customer account - how do I fix this?

Hi PMilnethorpe,

Hope you are doing well. Just wanted to see if you have any further questions on this ?

Thanks,

Was this reply helpful? Yes No