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Finance | Project Operations, Human Resources, ...
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Address on delivery note is not associated to the customer account - how do I fix this?

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Posted on by 27

I've created a project quotation, confirmed and created the item requirement however when delivering the item requirement and posting delivery note the address on the delivery note is not associated to the customer account. Where is AX pulling this information from and how do I change this?

I've tried changing the address in the customer record and also changing the address tab in the item requirement but this does not change the incorrect address on the delivery note. 

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  • Satya Teki Profile Picture
    Microsoft Employee on at

    Hi PMilnethorpe,

    Thanks for the question.

    Can you please verify the address of type "Delivery" on the customer record , note that this is different to the primary address on the customer record. We made a change where we would be using the deliver address. Also please verify if the address is being changed on the funding source of the project.

    Thanks,

    Satya Teki

  • Satya Teki Profile Picture
    Microsoft Employee on at

    Hi PMilnethorpe,

    Hope you are doing well. Just wanted to see if you have any further questions on this ?

    Thanks,

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