Shared Mailbox - Does it require a CRM License?

(0) Share

Report

Posted on by Community Member

When making a Queue Mailbox for CRM via a shared mailbox, does the shared mailbox require a CRM License? I understand it doesnt need an Exchange license. But does it need a CRM license?

Thanks

*This post is locked for comments

I have the same question (0)

All responses (3)

Answers (0)

Community Member on at

Like (0)

Report

bump

Was this reply helpful? Yes No
Suggested answer

ScottDurow 21 on at

Like (0)

Report

Hi,

No - a shared mailbox doesn't need a CRM license provided it is setup as a Queue.

Hope this answers your question

Was this reply helpful? Yes No
ScottDurow 21 on at

Like (0)

Report

How are you getting on - do you need any more help?

Was this reply helpful? Yes No