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Microsoft Dynamics 365 | Integration, Dataverse...
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Unable to assign Security Role privileges to Viva Sales User or Administrator

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Posted on 23 May 2023 10:54:32 by 227

Hi,


I'm having issues when trying to assign privilege access to the Security role for Viva Sales Administrator and User.  I have System Administration access to the Power Platform including Dynamics 365 CE


It seems the Member's Privilege inheritance is greyed out ??

pastedimage1684832134549v2.png

Which seems not to allow changes to be made??

How can I add privileges to these Security groups.  

This is the same when trying from the Power Platform Admin centre

Image

  • Chris1968 Profile Picture
    Chris1968 227 on 24 May 2023 at 08:07:38
    RE: Unable to assign Security Role privileges to Viva Sales User or Administrator

    Hi Eiken,

    I have my Admin account, security roles selected as below??


  • Suggested answer
    Eiken Profile Picture
    Eiken on 24 May 2023 at 02:33:14
    RE: Unable to assign Security Role privileges to Viva Sales User or Administrator

    Hi,

    The "Viva Sales Administrator" security role is Read-only.

    You can use the custom security role or copy this security role.

    If you're using custom security roles, you must assign the following security role and privilege to Dynamics 365 administrators who need to customize Viva Sales.

    The Viva Sales User security role only compliments the custom security roles and does not replace them. If a custom security role assigned to sellers is missing any of the privileges included in Salesperson or Sales Manager security role, you might encounter errors specific to Dynamics 365 permission.

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