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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Web server error when ...
Microsoft Dynamics AX (Archived)

Web server error when accessing AX on local VM

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Posted on by @rp@n 30

Dear All,

Server : Windows Server 2012 R2

Firewall settings OFF

Hyper V : Configure VM for D3FO with external switch. Internet is working fine.

O365 : 1 month trail period (Create new account)

Once login in to VM , gave O365 account to Admin user provisioning. That is successfully done.

Then go to IIS > Sites > AOS service > Manage > Browse

It's asking for User name and password. I provided O365 account and password, Then it's gave me an error " 

There is a problem with Server

Sorry, the server has encountered an error. It is either not available or it can't respond at this time. Please contact your system administrator"

Please let me know how to resolve this error.

Please give me more shed on this.

Thanks!

Arpan Sen

*This post is locked for comments

I have the same question (0)
  • Martin Dráb Profile Picture
    Martin Dráb 237,976 Most Valuable Professional on at

    May I ask you again to provide more descriptive titles for your threads? "Error in VM" is pretty vague. Also, you don't have to include AX version in the title - you already select it below the body of your questions and it's then displayed as a tag.

  • Martin Dráb Profile Picture
    Martin Dráb 237,976 Most Valuable Professional on at

    Look at IIS event logs; you should find more details there. Failed Request Tracing is another option.

  • @rp@n Profile Picture
    @rp@n 30 on at

    Hi Martin,

    Is there any other way to solve this issue.

    Arpan

  • Martin Dráb Profile Picture
    Martin Dráb 237,976 Most Valuable Professional on at

    Well, maybe there is a chance to randomly fix the problem, but finding out what's wrong before trying to fix it sounds like a much better strategy to me.

  • @rp@n Profile Picture
    @rp@n 30 on at

    Hi Martin,

    i don't have much knowledge in IIS. So, i don't understand whether is problem with IIS or others. Can you please hint me particular area whether to check?

    @ If any one solved this kind of issue , can you please send me the details.

    Please give me more shed on this.

    Thanks!

    Arpan Sen

  • Martin Dráb Profile Picture
    Martin Dráb 237,976 Most Valuable Professional on at

    As I said, look into event logs. Logs for Dynamics 365 for Operations are under Applications and Services Logs > Microsoft > Dynamics.

    I already gave you a link to the documentation about Failed Request Tracing.

  • Suggested answer
    OrangeRocks Profile Picture
    OrangeRocks 700 on at

    The path did it for me:

    IIS Manager -> on the left "Sites" -> AOS Service -> Manage Website -> Restart

  • Deniz Lapantov Profile Picture
    Deniz Lapantov 169 on at

    Hello,

    When I want to get into the program (d365ForFiAndOp), it gives me a mistake

    There is a problem with the server

    Sorry, the server has encountered an error. It is either not available or it can't respond at this time. Please contact your system administrator.

    500 Error

    Any suggestions. Given that everything worked!

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,162 Moderator on at

    1) Like stated above, please check that IIS is running and AOS website on IIS is running. Try to restart them. Does this help?

    2) If not, please try to build all packages in Visual Studio. Does this help?

  • Deniz Lapantov Profile Picture
    Deniz Lapantov 169 on at

    Do both procedures. But without success.

    Any other options?

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