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Microsoft Dynamics AX (Archived)

Web server error when accessing AX on local VM

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Posted on by @rp@n 5,901

Dear All,

Server : Windows Server 2012 R2

Firewall settings OFF

Hyper V : Configure VM for D3FO with external switch. Internet is working fine.

O365 : 1 month trail period (Create new account)

Once login in to VM , gave O365 account to Admin user provisioning. That is successfully done.

Then go to IIS > Sites > AOS service > Manage > Browse

It's asking for User name and password. I provided O365 account and password, Then it's gave me an error " 

There is a problem with Server

Sorry, the server has encountered an error. It is either not available or it can't respond at this time. Please contact your system administrator"

Please let me know how to resolve this error.

Please give me more shed on this.

Thanks!

Arpan Sen

*This post is locked for comments

  • Karthickks Profile Picture
    Karthickks 100 on at
    RE: Web server error when accessing AX on local VM

    Hi Friends,

    Am also facing the same issue, Can you please help me on this.

  • Deniz Lapantov Profile Picture
    Deniz Lapantov 165 on at
    RE: Web server error when accessing AX on local VM

    in Event Viewer I find this error: MSCRMPlatform -Your trial period has expired. Does it have any influence?

  • Deniz Lapantov Profile Picture
    Deniz Lapantov 165 on at
    RE: Web server error when accessing AX on local VM

    Do both procedures. But without success.

    Any other options?

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: Web server error when accessing AX on local VM

    1) Like stated above, please check that IIS is running and AOS website on IIS is running. Try to restart them. Does this help?

    2) If not, please try to build all packages in Visual Studio. Does this help?

  • Deniz Lapantov Profile Picture
    Deniz Lapantov 165 on at
    RE: Web server error when accessing AX on local VM

    Hello,

    When I want to get into the program (d365ForFiAndOp), it gives me a mistake

    There is a problem with the server

    Sorry, the server has encountered an error. It is either not available or it can't respond at this time. Please contact your system administrator.

    500 Error

    Any suggestions. Given that everything worked!

  • Suggested answer
    OrangeRocks Profile Picture
    OrangeRocks 700 on at
    RE: Web server error when accessing AX on local VM

    The path did it for me:

    IIS Manager -> on the left "Sites" -> AOS Service -> Manage Website -> Restart

  • Martin Dráb Profile Picture
    Martin Dráb 230,198 Most Valuable Professional on at
    RE: Web server error when accessing AX on local VM

    As I said, look into event logs. Logs for Dynamics 365 for Operations are under Applications and Services Logs > Microsoft > Dynamics.

    I already gave you a link to the documentation about Failed Request Tracing.

  • @rp@n Profile Picture
    @rp@n 5,901 on at
    RE: Web server error when accessing AX on local VM

    Hi Martin,

    i don't have much knowledge in IIS. So, i don't understand whether is problem with IIS or others. Can you please hint me particular area whether to check?

    @ If any one solved this kind of issue , can you please send me the details.

    Please give me more shed on this.

    Thanks!

    Arpan Sen

  • Martin Dráb Profile Picture
    Martin Dráb 230,198 Most Valuable Professional on at
    RE: Web server error when accessing AX on local VM

    Well, maybe there is a chance to randomly fix the problem, but finding out what's wrong before trying to fix it sounds like a much better strategy to me.

  • @rp@n Profile Picture
    @rp@n 5,901 on at
    RE: Web server error when accessing AX on local VM

    Hi Martin,

    Is there any other way to solve this issue.

    Arpan

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