hi, i prepared purchase orders with multiple items on the purchase order entry screen but on the approval screen (Purchase order enhancement ) there is only the amount for the first item not the total value of the whole purchase order. when i zoom in to the document, it shows me all the items and the correct total. what could be causing this?
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Thanks Daniel for your response, but the issue happens just after capturing the purchase order at the approval status. i did check to ensure that they do not temper with the status and indeed they werent doing that. very strange. Some PO are just fine though
Hello Santiago,
The only way I was able to replicate the issue you are reporting is when a PO has had some of its lines received and then invoiced.
For example I created a PO with 3 line items:
Line 1 for 2 items at 10 dollars each.
Line 2 for 3 items at 10 dollars each.
Line 3 for 1 item at 10 dollars each.
I received the 3rd line item and invoiced the 3rd line item. I then went back into the PO and changed the Approval Status to unapproved. I then went into the Purchase Order Enhancement Entry window (Transactions >> Purchasing >> Purchase Order Enhancements Entry) and brought up this PO. It showed the PO Total as the remaining Total on left on the PO or $50.
I then tested this with a PO with one line item with a quantity of 10 at $10 each at $100 PO total. I received and invoiced only 2 of that 10. The PO Enhancements Entry showed Total as $80.
So the PO Enhancements Entry is only going to show the remaining amount left to be received/invoiced on the PO.
The zoom when you click on the PO Number link will drillback and show all the lines and amounts.
Let me know if you have any questions on this.
Thanks!
Best regards,
Dan Moore
Customer Online Technical Community
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