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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error – Prepayment No ...
Small and medium business | Business Central, N...
Answered

Error – Prepayment No Series must have a value in Sales Header: Document Type = Order, No. = SO2110001. It cannot be zero or empty.

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Posted on by joshtechsolutions 4,979

Hi,

I'm trying to create a Sales Order, and make payment via Prepayment but I receive the error below.

pastedimage1634528790166v1.png

When I zoom in and check via About this page, I see that the Prepayment Number series is blank.

pastedimage1634528849229v2.png

Can anyone suggest what can I do  to resolve this?

Thank you!

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  • Verified answer
    Vanessa Garcia Profile Picture
    Vanessa Garcia on at

    Hello Josh,

    you need you setup the Posted Prepmt. Inv. Nos. under Sales & Receivables Setup page:

    pastedimage1634537497550v2.png

    I hope it helps,

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