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Send notification on approval resquest is approved

Posted on by 231

Hi,

We are on Microsoft Dynamics NAV 2018 and are trying to setup the Approval Workflow to send a notification to the requester when his request has been approved

From the template, this is the default response for PO approval, so it removes the restriction and release the document, no notification is sent to requester.

pastedimage1684962286401v2.png

If we try to add a response, the only one that makes sense is Create a notification for <User>. but we need to specify the recipient user ID which will change based on the document

pastedimage1684962308472v3.png

How can we set it up to send a notificaiton to the requester?

-Julie

  • Suggested answer
    Greg Enns Profile Picture
    Greg Enns 1,102 on at
    RE: Send notification on approval resquest is approved

    This is totally possible with custom code in NAV 2018. I did this with in NAV 2016 and it upgraded just fine to BC14.

    You will need to have a developer reference this article: learn.microsoft.com/.../walkthrough--implementing-new-workflow-events-and-responses

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,696 Super User 2024 Season 2 on at
    RE: Send notification on approval resquest is approved

    Hi, this problem has been discussed in the forum, I hope the following information can give you some hints.

       

    Thanks.

    ZHU

  • Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    RE: Send notification on approval resquest is approved

    in business central, it allows you to add response of sending notification to requester, but NAV doesn't have the function out of box. If you have dev, maybe a customization could be done. But the approval engine is rather complex and need to be careful not to break it.

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