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Small and medium business | Business Central, N...
Suggested Answer

Send notification on approval resquest is approved

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Posted on by 423

Hi,

We are on Microsoft Dynamics NAV 2018 and are trying to setup the Approval Workflow to send a notification to the requester when his request has been approved

From the template, this is the default response for PO approval, so it removes the restriction and release the document, no notification is sent to requester.

pastedimage1684962286401v2.png

If we try to add a response, the only one that makes sense is Create a notification for <User>. but we need to specify the recipient user ID which will change based on the document

pastedimage1684962308472v3.png

How can we set it up to send a notificaiton to the requester?

-Julie

I have the same question (1)
  • Jun Wang Profile Picture
    8,216 Moderator on at

    in business central, it allows you to add response of sending notification to requester, but NAV doesn't have the function out of box. If you have dev, maybe a customization could be done. But the approval engine is rather complex and need to be careful not to break it.

  • Suggested answer
    YUN ZHU Profile Picture
    101,202 Super User 2026 Season 1 on at

    Hi, this problem has been discussed in the forum, I hope the following information can give you some hints.

       

    Thanks.

    ZHU

  • Suggested answer
    Greg Enns Profile Picture
    1,122 on at

    This is totally possible with custom code in NAV 2018. I did this with in NAV 2016 and it upgraded just fine to BC14.

    You will need to have a developer reference this article: learn.microsoft.com/.../walkthrough--implementing-new-workflow-events-and-responses

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