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Business Central forum

Returned customer check

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Posted on by

As in some of the other versions of NAV i do not see and method to record a customers bounced check in the following period.  Is there an effective way to post the NSF four days later for example?

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  • Suggested answer
    mark.mclean Profile Picture
    on at

    Hello Ola,

    I've been using the "REFUND" payment type and changing the description the reflect an NSF.  We post it the same day the bank records the NSF, thus flowing thru to the bank reconciliation fine.

    Mark

  • Ola Darwish Profile Picture
    915 on at

    Hi Jennifer, 

    but this is not really a process for NSF. That will denote the cheque as NSF at the client records.  is there a process specific for NSF and applying NSF charges or its just reversing?

    Thanks 

    Ola

  • Suggested answer
    Jennifer Reinhardt Profile Picture
    on at

    Hello Mark,

    I found the following post and tried these steps in Dynamics 365, Business Edition and I think these are what you are looking for. In the post you will want to scroll down until you see the section titled "My Alternate Solution for Dealing With a Bounced Check".

    [View:http://www.reportsyouneed.com/blog/how-to-deal-with-nsf-checks-in-nav-without-using-reverse-transaction:750:50]

    You may want to test these steps with a customer in Cronus to just make sure that you get the desired results.  Also, the post doesn't include how to create a charge, to be paid by the Customer, you would use the Sales Journal to enter a Finance Charge for the Customer. 

    Hope this helps!

    Jennifer Reinhardt

    Please see our Dynamics 365 Financials Support Team Blog for helpful information:

    https://blogs.msdn.microsoft.com/dyn365finsupport/

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