"An unexpected error has occurred" on LCS

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Posted on by Imthiyaz Mohammed

We D365 8,1 Update 20 On premise Environment. I am configuring Live environment and after all the details are entered i clicked deploy. LCS is showing below error. I have tried Re-Login to LCS, still error is coming.

Please help as it is Live Environment & right now it is down.

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Ludwig Reinhard Microsoft Employee on at

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Hi Imthiyaz Mohammed,

There were some problems with LCS yesterday.

Have you cleared your browsers cache and try logging on again?

Things should be ok now.

Best regards,

Ludwig

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Imthiyaz Mohammed 50 on at

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Ludwig Reinhard,

I tried your suggestion now, but the issue is still the same. Can you please check from your side.

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André Arnaud de Cal... 301,141 Super User 2025 Season 2 on at

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Hi Imthiyaz,

Version 8.1 is not supported anymore. Do you really want to update this version and not a current 10.0.13/14 environment? The error might be caused by the version you try to deploy. Eventually, you can contact Microsoft Support and create a ticket.

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Faisal Fareed 10,796 User Group Leader on at

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Hi Imthiyaz,

May I know please what is the reason of deploying 8.1 PU20 as this version is not supported anymore. Try with the latest version and see how it goes.

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Imthiyaz Mohammed 50 on at

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Here is the situation, we are already Live with 8.1 in 2019. We were doing certificate rotation process, during this process we completed step of Service fabric updating & step of Environment update in LCS was not working and "Maintain" button got disabled after retries. So we had to delete the Live environment. When we try deploy again by selecting latest package we are getting above error. So we tried to deploy without selecting the package, which as of now is partially succeeded as Financial reporting is not able to deploy. We getting below error.

"Invalid algorithm specified" in log files. The event viewer on the primary Orch server gives below error.

Message - An error was encountered. Details may be found in the deployment logs at 'C:\ProgramData\Microsoft Dynamics ERP\Management Reporter\Logs'
Detail - Microsoft.Dynamics.Ax.Xpp.Security.EncryptionException: Encryption error occured. at Microsoft.Dynamics.Ax.Xpp.Security.EncryptionEngine.Encrypt(String input, String purpose) at Microsoft.Dynamics.Performance.Deployment.Common.DataReencryptionUtility.EncryptAndUpdateAdapterSettings(String connectionString, String dataMartConnectionString, String mrSqlUserPassword, String axSqlPassword) at Microsoft.Dynamics.Performance.Deployment.FinancialReportingDeployer.IntegrationSetup.ConfigureIntegration(ParameterHandler parameterHandler, PackageProperties packageProperties) at Microsoft.Dynamics.Performance.Deployment.FinancialReportingDeployer.Program.ConfigureIntegration(ParameterHandler parameterHandler, PackageProperties packageProperties) at Microsoft.Dynamics.Performance.Deployment.FinancialReportingDeployer.Program.Setup(ParameterHandler parameterHandler) at Microsoft.Dynamics.Performance.Deployment.FinancialReportingDeployer.Program.Main(String[] args)

Please provide your valuable insights to solve this issue.

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WillWU 22,363 on at

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Hi Imthiyaz Mohammed,

Please make sure that the certificate provider for DataEncryption and the DataSigning has been set to 'Microsoft Enhanced RSA and AES Cryptographic Provider'

Check this document: docs.microsoft.com/.../setup-deploy-on-premises-pu8-pu11

For more details to generate certificate please read:community.dynamics.com/.../d365ffo-on-premises-certificate-templates

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Imthiyaz Mohammed 50 on at

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I checked all certificates and all are good. We are stuck at Financial reporting Application installation step in Service Fabric while deploying.

The primary Orch. Event viewer

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Microsoft.Dynamics.Ax.Xpp.Security.EncryptionException: Encryption error occured. at Microsoft.Dynamics.Ax.Xpp.Security.EncryptionEngine.Encrypt(String input, String purpose) at Microsoft.Dynamics.Performance.Deployment.Common.DataReencryptionUtility.EncryptAndUpdateAdapterSettings(String connectionString, String dataMartConnectionString, String mrSqlUserPassword, String axSqlPassword) at Microsoft.Dynamics.Performance.Deployment.FinancialReportingDeployer.IntegrationSetup.ConfigureIntegration(ParameterHandler parameterHandler, PackageProperties packageProperties) at Microsoft.Dynamics.Performance.Deployment.FinancialReportingDeployer.Program.ConfigureIntegration(ParameterHandler parameterHandler, PackageProperties packageProperties) at Microsoft.Dynamics.Performance.Deployment.FinancialReportingDeployer.Program.Setup(ParameterHandler parameterHandler) at Microsoft.Dynamics.Performance.Deployment.FinancialReportingDeployer.Program.Main(String[] args)

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Also event viewer refers to below log file

The log file from the C:\ProgramData\Microsoft Dynamics ERP\Management Reporter\Logs - gives below error.

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11/17/2020 9:25:44 PM - Writing database connection string to \\sepit0XXX\agent\wp\D365Live\StandaloneSetup-207104\Apps\FR\Deployment\..\ApplicationPackageRoot\ProcessServicePkg\Code\MRServiceHost.connections.config

Component: Microsoft.Dynamics.Performance.Deployment.Commands.Database.WriteServiceSqlConnectionString

Machine: SEPIT0XXX

Assigning a new secret reader of type Microsoft.Dynamics.Performance.Core.SecretStore.PassThroughSecretReader

Machine: SEPIT0XXX

Certificate lookup is using handler of type Microsoft.Dynamics.AX.Configuration.CertificateHandler.LocalStoreCertificateHandler, Microsoft.Dynamics.AX.Configuration.Base, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35

Machine: SEPIT0XXX

Bad Key.

Machine: SEPIT0XXX

11/17/2020 9:25:44 PM - An error was encountered. Details may be found in the deployment logs at 'C:\ProgramData\Microsoft Dynamics ERP\Management Reporter\Logs' Encryption error occured.

Machine: SEPIT0XXX

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Please help...

Regards

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Imthiyaz Mohammed 50 on at

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The Error "Bad Key." is it related to some stored key inside in AXDB or FinancialReporting DB or registry i should be looking. Please let me know.

Regards

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WillWU 22,363 on at

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Hi Imthiyaz Mohammed,

The problem is likely to occur because of the certificate. Please check the certificate again.

And please see the old thread about same trouble:community.dynamics.com/.../financail-reporting-service-install-fails

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Imthiyaz Mohammed 50 on at

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Ok, we found what was causing the issue of "Bad key". It turnout to be while creating the Data Encryption, Data Signing certificates the Key Type should be "Exchange" not Signature.

Refer below links which talks about similar issue related to certificates

https://github.com/IdentityServer/IdentityServer2/issues/779

https://stackoverflow.com/questions/4661637/system-security-cryptography-cryptographicexception-bad-key-for-rsacryptoser

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