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Finance | Project Operations, Human Resources, ...
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How to reconcile bank reversed transaction

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Posted on by 162

Hi there,

We are using D365 F&O.  Quite often the bank has reversed a transaction which was originally listed in an earlier bank statement, cause it is a mistake they made.  Now in the Reconciliation worksheet, under the "Bank Statement transaction" grid box, I can see these 2 transactions, one with a credit amount and the other with an exact amount but appear at a Debit amount.  But none of these transaction has the "Reversal" check box turned on.  There is no matching transactions under the "Bank Transactions" grid box, because these transaction never hit our GL

Is there a way to manually match these two bank transactions, so they will disappear from the "Unmatch transaction" tab

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  • MATTGUO Profile Picture
    22,349 Moderator on at
    RE: How to reconcile bank reversed transaction

    Hi Agnes,

    You can cancel the whole reconciliation of the statement which contains these two transactions, then the statement status will be changed from matched/reconciled to validated and you can reopen it to change the statement.

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  • Agnes Lee Profile Picture
    162 on at
    RE: How to reconcile bank reversed transaction

    Thanks Matt for your quick reply.  Can you explain a bit more, after cancelling the reconciliation, what change I should make to the statement, so these bank transaction (original and reverse) can be "marked" as match.  These bank transactions never hit the GL, so there are no 'corresponding" transaction to be matched with.  

  • Agnes Lee Profile Picture
    162 on at
    RE: How to reconcile bank reversed transaction

    Thanks Matt, I have worked that out now

  • MATTGUO Profile Picture
    22,349 Moderator on at
    RE: How to reconcile bank reversed transaction

    Good morning Agnes,

    You need to remove unwanted transactions.

    So could you please kindly verify the helpful answer if your issue is resolved?

  • ZvikaR Profile Picture
    152 on at
    RE: How to reconcile bank reversed transaction

    Hi Agnes, you share what you did to resolve the problem?

    I have a similar issue

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