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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Cancel an Invoice? - &...
Small and medium business | Business Central, N...
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Cancel an Invoice? - "Cancelling the invoice failed because of the following error: Warehouse Receive is required for Line No. = 30000.."

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Posted on by BCgs 470

So I have a Posted Sales Invoice that has completely wrong pricing on so ideally would like to cancel or correct it but getting the message

"Cancelling the invoice failed because of the following error: Warehouse Receive is required for Line No. = 30000.."

What steps should I be taking to do this - I need to ideally cancel it, correct the prices on the sales order and re-post. I that possible?

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Dynamics 365 Business Central
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  • BCgs Profile Picture
    BCgs 470 on at

    Trying to figure this one out myself and seem to be down to the fact that I have "Require Receive" selected under as I have "Directed Put-Away and Pick" enabled (which I now realise was probably an awful decision).

    "You cannot change Directed Put-away and Pick because one or more Warehouse Activity Header exist." so what warehouse activities would I need to delete to turn this off?

    However surely the invoicing has nothing to do with warehousing as you post the order and invoice separately?

  • Verified answer
    BCgs Profile Picture
    BCgs 470 on at

    To resolve in the end I had to turn off “Directed Put-Away and Pick” on the location as it sets silly rules like “Require Receive” so when we were trying to correct or cancel the invoice it was coming up with the error "Cancelling the invoice failed because of the following error: Warehouse Receive is required for Line No. = 30000.." it seems to make you to receive it into the bloody warehouse and back out again to re-invoice!

    So what I needed to do is turn off the "Require Receive" and then you get the error "You cannot change Directed Put-away and Pick because one or more Warehouse Activity Header exist."

    So I have re-opened and deleted all of the Warehouse Shipments, Picks & Put Away's (one by one seems the only way) unchecked the "Directed Put-Away and Pick" as well as the "Require Receive".

    That along with a few other changes clearing any Warehouse Reclassification Journal and emptying the adjustment bins finally allowed me to correct or delete the invoice.

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