I have a user that can only print 1 copy even after entering 2 for the amount of copies to print. I saw there was an older post from 2017 with no answers, Perhaps somebody has since seen this issue and had a resolution? Any help would be wonderful!
I have a user that can only print 1 copy even after entering 2 for the amount of copies to print. I saw there was an older post from 2017 with no answers, Perhaps somebody has since seen this issue and had a resolution? Any help would be wonderful!
Hi Tommy
I saw this issue when I wrote Named Printers for GP 3.0.
Some printer drivers would ignore the number of copies when others don't.
I recommend trying both drivers from Windows Update and from the printer manufacturer.
Regards
David
Hello Tommy,
Thank you for your post! To start out on this, I have a few questions with regards to the issue.
Also, I wanted to ask if you are printing Word Template reports or if they are standard Report Writer reports. Word Template reports need to be printed to screen and then printed to a printer if you would like to print more than one copy of the report. If you are printing Word Template reports, I would like you to review the blog article linked below.
I look forward to your update!
Thank you,
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