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Microsoft Dynamics CRM (Archived)

Business Process Flow will not advance

Posted on by 95

Hi Guys

Having an issue where my BPF just refuses to advance properly.

I click next stage, it moves visually, but the little flag still stays at the previous location.

Even more bizarrely, if i do an advanced find and look at the stage it's in from a data perspective, it's the new stage.

This is on the opportunity entity, I've tried the following:

  • Disabling all custom javascript
  • Creating a completely new form
  • Creating a new simpler BPF
  • even tried forcing it to go with the plugin, which worked but it's really hacky and doesn't always work.

any ideas??

3806.scrn1.PNG

*This post is locked for comments

  • BradSymons Profile Picture
    BradSymons 95 on at
    RE: Business Process Flow will not advance

    Hi Drew, all browsers,  all bpf on opportunity entity. I thought it must be due to js or the form. But tried everything to isolate it but no luck. It does sometimes randomly work, but mostly doesn't.

  • Drew Poggemann Profile Picture
    Drew Poggemann 9,079 on at
    RE: Business Process Flow will not advance

    Hi Brad, is this happening with all browsers?  Did you check with Chrome and IE?  Does this only behave like this for this process flow or for others as well?  When you leave the page and come back in, is it showing correctly?

  • BradSymons Profile Picture
    BradSymons 95 on at
    RE: Business Process Flow will not advance

    I wish it as as simple as that.. I am clicking on next stage.

  • Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: Business Process Flow will not advance

    Hi Brad Symons,

    Please click on "Next Stage" icon in bottom right portion of the business process flow as shown below:

    hn.PNG

    This will redirect you to the next stage.

  • Mridula Profile Picture
    Mridula 275 on at
    RE: Business Process Flow will not advance

    Hi Brad,

    I hope you are not just clicking on 'Upload Application'. Please click on Next stage button which you can find in active stage in BPF.

    Thanks,

    Mridula

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