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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Customer EFT payments
Small and medium business | Business Central, N...
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Customer EFT payments

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Posted on by stephenm171 27

There appears to be no functionality within BC to generate an EFT payment to a Customer - this maybe the result of a refund or overpayment of the customer account. I noticed there was a request for this functionality a few years back.

Is there an add-on app that performs this functionality?

Creating a journal to transfer from customer to 1 time vendor is just an additional step needing to be avoided.

Thank you

Regards

Stephen

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    Community Member on at

    Stephen - You are correct in that out-of-the-box the EFT process, using the US EFT Data Exchange Definition, will not see Refunds to Customer payment types. The Data Exchange Definition looks at the Vendor Bank Account No. and Transit No. You will need to create a copy of the Data Exchange to look at the Customer Bank Account Bank Account No. and Transit No.. This will also require the Bank Account card to be changed when trying to Refund vs. Vendor EFT payments. You can also update the Data Exchange being used, on the Bank Account Card, to insert the Customer Bank Account No., if the Vendor Bank Account No. is blank.

    Hope this helps.

    Thanks,

    Steve

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