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Customer experience | Sales, Customer Insights,...
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Flow (powerautomate) issues

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Posted on by 95

Hello,

We are using a production and a sandbox environment in our Marketing solution. We also use Flow to automate tasks that interact with the CDS. We defined the Flows with 'Current environment' and published them in both environments. This worked perfectly until we decided to recreate the sandbox by taking a copy of the production environment. Now the flows we activate in the sandbox are also executed in the production environment. I already tried to recreate the connection and also tried to change the (current environment) to the sandbox environment but it didn't help.

I can find out why these flows are being 'intertwined'....Any ideas ?

Thanks,

Peter

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  • Suggested answer
    yader.morales Profile Picture
    291 on at

    Hello Peter,

    Thanks for the detailed explanation.

    I guess will worth asking this same question in the Power Automate forum but I guess what it's causing the issue is the duplicity of the callback registrations. Copying environments it's not supported for Power Automate solution aware flows, please refer to this public information: docs.microsoft.com/.../solutions-overview

    By now, I kindly encourage you to open a case with Microsoft support so a full assessment of the environment can be made and to perform the recreation of the callbacks in the destination environment.

    Hope this helps you!

    Regards.

    Yader Morales.

  • Suggested answer
    TWS - PVB Profile Picture
    95 on at

    Hello Yader,

    Thanks for your reply. We will open a case with Microsoft.

    Peter

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