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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Free text invoice does...
Finance | Project Operations, Human Resources, ...
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Free text invoice doesn't settle with the related Advance invoice (functionality for Eastern Europe)

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Posted on by Dimi Vagner 20

Hi all,

I'm trying F&O Advance invoices for sales (functionality for Eastern Europe) for our customer from the Czech Republic. And I have a problem with a Free text invoice; it doesn't automatically settle with the Advance invoice (with the related prepayment from the customer transactions) after posting. The Advance invoice has been created from the Free text invoice and paid. Please help me find out what can be a problem. 

I also expect The Advance invoice to close automatically after posting the related Free text invoice. Is it a realistic expectation? :)

Thank you

Dimi

  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at

    Hi Dimi,

    Perhaps you can try to check whether the automatic settlement function is enabled in Accounts receivable > Settings > Accounts receivable parameters> Settlement.

    pastedimage1680246804680v1.png

    In fact, you can change the status of prepayment invoices at any time, but you need to change the status manually, not automatically, the following article mentions the content of the Eastern European prepayment function, hope it will be useful.

    Advance invoices for Eastern Europe - Finance | Dynamics 365 | Microsoft Learn

    Best Regards,

    Hana

  • Dimi Vagner Profile Picture
    Dimi Vagner 20 on at

    Hi Hana Xue,

    Thank you for your answer!

    • "Perhaps you can try to check whether the automatic settlement function is enabled..." - I think it's a general parametrization for Customer transactions that automatically settles posted transactions (for example, Invoice) with the oldest one (for example, Payment) for the same customer. I tried it, and after posting Free text invoice, it automatically settled with some old transaction, and Prepayment from the connected Advance invoice still stayed open:(. Moreover, in the Czech Republic, it is necessary to settle customer transactions using Variable symbols that connect every Payment and Invoice. So, we can't use automatic settlement at all.
    • "In fact, you can change the status of prepayment invoices at any time, but you need to change the status manually..." - I've read about it in MS documentation before, but I hoped that they only forgot to describe automatic closing, but it really worked in the system:)

    Have a nice weekend.

    Dimi

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