Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested answer

D365 Field service - mobile user can't log in

(0) ShareShare
ReportReport
Posted on by 5

Hi everyone! my mobile user can't load the mobile FS client and gets a message "you're almost there" - what can be done to resolve this? would really appreciate your experience, thank you

  • Suggested answer
    Steve Zhao2 Profile Picture
    Steve Zhao2 on at
    RE: D365 Field service - mobile user can't log in

    Hi natb20,

    Please check the following point:

    1. The user are assigned the related license or not.

    2. Check the user's security role.

    If all above are correct, please try to uninstall the app and reinstall it.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,401 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans