Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

RTM Event Scoring Model that gives points for both registration then check-in

Posted on by 560
Hi,

We are testing both the new RTM event function together with RTM lead scoring.

What im looking to have in this module is a generic scoring that will do the following:

1. Add any event with event type=webinar and give 15 points with registration
2. Then add a further 15 points if they checked-in to the event

Any ideas on how we can build this?
  • CHK1970 Profile Picture
    CHK1970 560 on at
    RTM Event Scoring Model that gives points for both registration then check-in
    Hi Dengliang Li

    Made an additional to also statte that the event type selected is Webinar.
    Will test this and hopefully let you know next week how this scoring workks.

    Thanks for this!


  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    RTM Event Scoring Model that gives points for both registration then check-in
    Hi,
     
    You can try the following model designs.
     
    Best Regards,
    Dengliang Li
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans