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Finance | Project Operations, Human Resources, ...
Suggested Answer

Invoice Totals matching is showing failed whenever a new charge is added on the invoice

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Posted on by 152

Hi All,

I am have enabled match invoice totals and match charges in account payable parameters form. When ever I am trying to add a new charge on the invoice, invoice totals is shown as failed.

pastedimage1635176556207v1.png

Setup:

pastedimage1635176602298v2.png

Can anyone provide insights on why invoice totals is showing failed status whenever a new charge is added even though the charge is within the tolerance limits.

Thanks.

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  • Suggested answer
    Gaurangkumar Jani Profile Picture
    4,534 User Group Leader on at

    Hi Nithin Kumar,

    Did you check the additional Invoice matching setups?

    pastedimage1635188596168v3.png

    This may add some additional control.

    Let us know if this helps.

    Thanks,

  • nithinkumar_007 Profile Picture
    152 on at

    Hi Gaurangkumar Jani,

    Thanks for the reply.

    This is the setup in price tolerance, please let me know if there is anything else that needs to be setup.

    pastedimage1635223368083v1.png

    Thanks.

  • Suggested answer
    CodyB Profile Picture
    on at

    Hello Nithinkumar_007,

    I believe this is by design. When changing from 0.00 from the PO to 1.00 on the invoice, that is an infinite percent. Below is an example where it was 0.00 on the PO but 3.00 on the invoice.

    pastedimage1636406304852v1.png

    Let me know if you have any questions.

    Thanks,

    Cody 

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