Released Products - Alternate Item "Nothing on Inventory"

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Posted on by Charles0252

Anyone know how I can get a sales order to use the alternate product when its set to nothing on inventory, based on the customers default site/warehouse inventory levels only?

For example

Site A warehouse A has inventory

Site C Warehouse C has none.

If a customer orders product X123 and their default site / warehouse is C then I expect the alternate to be proposed Z123. This is not the case instead the system attempts to reserve inventory and essentially triggering a new demand and a new purchase order

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CS Lingam 48 on at

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Released Products - Alternate Item "Nothing on Inventory"

Hi Charles,

As of myknowledge, you can get alternate stock from the same site but a different warehouse by changing the pick-up warehouse during the pickup process.

If you want to get an alternate from a different site then you have to change the site and WH on salesorder itself.

I request that anyone who knows the way to get an alternate from a different site, please let me know for my understanding.

Regards,

CS Lingam
Hana Xue Microsoft Employee on at

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Released Products - Alternate Item "Nothing on Inventory"

Hi,
For the alternative items, you can check the link below for an explanation, hope it's useful.
Alternative Items in Dynamics 365 for Operations - Logan Consulting
Best Regards,
Hana