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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Dynamic Nav Client Com...
Microsoft Dynamics NAV (Archived)

Dynamic Nav Client Components Fatal Error during Installation

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Posted on by ys6911 240

Hi,i need help, i cant install Nav client into user laptop.

OS: Win7 Pro 32 Bit

Office 2007

After i encounter the issue, i tried,

- Repair NAV client, (Cant solve still same error)

-Uninstall NAV Client, and reinstall (Cant solve still same error)

Below is the installation log.

=== Logging started: 2013/05/02 11:47:04 ===

Executable: C:\Program Files\Common Files\Microsoft Dynamics NAV\70\Setup\setup.exe v7.0.33781.0

Computer  : NB009

--- logging level: standard ---

RegistrySearch: Checking registry key existence. Id = 'SqlServerInstalled'

RegistrySearch: Checking registry key existence. Id = 'SqlNCLIInstalled'

RegistrySearch: Searching for registry key value. Id = 'DotNetFx45Version'

RegistrySearch: Searching for registry key value. Id = 'DotNetFx35Installed'

RegistrySearch: Searching for registry key value. Id = 'DotNetFx35SpLevel'

RegistrySearch: Searching for registry key value. Id = 'DotNetFx35Chart'

RegistrySearch: Searching for registry key value. Id = 'VstoInstalled'

RegistrySearch: Searching for registry key value. Id = 'ReportViewer'

RegistrySearch: Searching for registry key value. Id = 'ReportViewerLevel'

RegistrySearch: Checking registry key existence. Id = 'MsXml60'

RegistrySearch: Searching for registry key value. Id = 'Excel14Installedx86'

RegistrySearch: Searching for registry key value. Id = 'Excel14Installedx64'

RegistrySearch: Checking registry key existence. Id = 'Outlook'

RegistrySearch: Checking registry key existence. Id = 'Outlook15'

RegistrySearch: Checking registry key existence. Id = 'SharePointServices'

RegistrySearch: Searching for registry key value. Id = 'VCPPSpLevel'

RegistrySearch: Checking registry key existence. Id = 'VCPPInstalled'

RegistrySearch: Searching for registry key value. Id = 'VCPP64Installed'

Registry key not found. Key = 'SOFTWARE\Microsoft\VisualStudio\10.0\VC\VCRedist\x64'

RegistrySearch: Checking registry key existence. Id = 'IISInstalled'

RegistrySearch: Searching for registry key value. Id = 'IISWinAuthInstalled'

Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

RegistrySearch: Searching for registry key value. Id = 'IISASPNETInstalled'

Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

RegistrySearch: Searching for registry key value. Id = 'IISASPNET45Installed'

Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

RegistrySearch: Searching for registry key value. Id = 'IISNETFXInstalled'

Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

RegistrySearch: Searching for registry key value. Id = 'IISNETFX45Installed'

Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

RegistrySearch: Searching for registry key value. Id = 'IISISAPEXInstalled'

Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

RegistrySearch: Checking registry key existence. Id = 'HttpActivationInstalled'

RegistrySearch: Searching for registry key value. Id = 'IISISAPIFIInstalled'

Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

RegistrySearch: Searching for registry key value. Id = 'IISREQSTFIInstalled'

Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

RegistrySearch: Searching for registry key value. Id = 'IISSTATICInstalled'

Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

Configuring package. Id = 'ARP'

MSI log file set to: C:\Users\ADMINI~1\AppData\Local\Temp\setup.wix.msi.16.log

Done configuring package. Id = 'ARP' ReturnCode = 0

Configuring package. Id = 'SQLNCLI_x86'

MSI log file set to: C:\Users\ADMINI~1\AppData\Local\Temp\setup.wix.msi.17.log

Done configuring package. Id = 'SQLNCLI_x86' ReturnCode = 0

Configuring package. Id = 'ReportBuilder'

MSI log file set to: C:\Users\ADMINI~1\AppData\Local\Temp\setup.wix.msi.18.log

Done configuring package. Id = 'ReportBuilder' ReturnCode = 0

Configuring package. Id = 'RoleTailoredClient'

MSI log file set to: C:\Users\ADMINI~1\AppData\Local\Temp\setup.wix.msi.19.log

Done configuring package. Id = 'RoleTailoredClient' ReturnCode = 1603

Configuring package. Id = 'ClickOnceInstallerTools'

MSI log file set to: C:\Users\ADMINI~1\AppData\Local\Temp\setup.wix.msi.1a.log

Done configuring package. Id = 'ClickOnceInstallerTools' ReturnCode = 0

SUCCESS: Package Microsoft Dynamics NAV Setup Components executed sucessfully.

SUCCESS: Package SQL Server Native Client executed sucessfully.

SUCCESS: Package Microsoft SQL Server 2012 Report Builder 3.0 executed sucessfully.

ERROR: Package Microsoft Dynamics NAV Client Components failed with error. See detailed message above.

SUCCESS: Package ClickOnce Installer Tools executed sucessfully.

=== Logging stopped: 2013/05/02 11:47:31 ===

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamic Nav Client Components Fatal Error during Installation

    Hi,

    During installation, you must select client option only. because your machine OS(32 bit) which is not supported SQL related any installation based on NAV. unistall NAV client , restart our machine and install NAV client.

  • 4BzSoftware Profile Picture
    4BzSoftware 6,071 on at
    RE: Dynamic Nav Client Components Fatal Error during Installation

    Hi ys6911,

    It is because you selected install Web Server Components. In your case, just select install Client only!

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamic Nav Client Components Fatal Error during Installation

    It might be that the Windows Firewall service is turned off. By default when installing NAV there is a setting to add an exception to the Windows Firewall and if the service is stopped then this will make the installation fail.

    When installing the client, try to change ‘Add rule to Firewall’ to be ‘No’ on the parameters setup page.  

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamic Nav Client Components Fatal Error during Installation

    NAV 2013 RTM

    OS: Win7 Pro 64 Bit

    Office 2010 32bit

    Am trying reinstalling .net 4.5 from NAV DVD.

    I am not selecting the WEB client so the IIS messages perplex me.

  • Aleksandar Totovic Profile Picture
    Aleksandar Totovic 16,765 on at
    RE: Dynamic Nav Client Components Fatal Error during Installation

    What are versions of NAV, OS and Office?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamic Nav Client Components Fatal Error during Installation

    I am having the same issue.  Installed .net 4.5 separately.  Tried installing only the NAV client.

    Still fails as above on

    Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'

    ...

    Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

    RegistrySearch: Searching for registry key value. Id = 'IISASPNETInstalled'

    Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

    RegistrySearch: Searching for registry key value. Id = 'IISASPNET45Installed'

    Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

    RegistrySearch: Searching for registry key value. Id = 'IISNETFXInstalled'

    Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

    RegistrySearch: Searching for registry key value. Id = 'IISNETFX45Installed'

    Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

    RegistrySearch: Searching for registry key value. Id = 'IISISAPEXInstalled'

    Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

    RegistrySearch: Checking registry key existence. Id = 'HttpActivationInstalled'

    RegistrySearch: Searching for registry key value. Id = 'IISISAPIFIInstalled'

    Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

    RegistrySearch: Searching for registry key value. Id = 'IISREQSTFIInstalled'

    Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

    RegistrySearch: Searching for registry key value. Id = 'IISSTATICInstalled'

    Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'

    ....

    ERROR: Package Microsoft Dynamics NAV Client Components failed with error. See detailed message above.

    Thoughts?

    Thanks.

    Heidi

  • ys6911 Profile Picture
    ys6911 240 on at
    RE: Dynamic Nav Client Components Fatal Error during Installation

    Hi, i manage to install it with RoleTailoredClient,

  • Miguel Llorca Profile Picture
    Miguel Llorca User Group Leader on at
    RE: Dynamic Nav Client Components Fatal Error during Installation

    Only "Microsoft .NET Framework 4.5." is a mandatory requirement. If you try to reinstall only the NAV Client and it fails again, you should try to install it alone first.

    msdn.microsoft.com/.../dd301054(v=nav.70).aspx

    Good luck.

  • ys6911 Profile Picture
    ys6911 240 on at
    RE: Dynamic Nav Client Components Fatal Error during Installation

    Hi, user still busy i cant install RoleTailoredClient at his laptop. Will arrange this week go to install it.

  • Neville Foyn Profile Picture
    Neville Foyn 4,320 on at
    RE: Dynamic Nav Client Components Fatal Error during Installation

    yep, it looks like it is failing on the IIS setup which is the windows web server

    I agree with Mohana, have a look at the installation options and only load the client config, if it needs to be a development machine firstly rather upgrade to a 64 bit OS as some of the NAV 2013 components need 64 bit, also install IIS from the operating installation disk

    Cheers

    Nev

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