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Microsoft Dynamics CRM (Archived)

Record Is Unavailable The requested record was not found or you do not have sufficient permissions to view it.

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Posted on by Community Member Microsoft Employee

Hi Experts,

I am using dynamics 365 trial organization(V 9.0). While clicking on "Publish all customization" I am getting below error with system administrator login.

I tried below things.

  • Cleared cache of browsers
  • tried in multiple browser(chrome,IE)
  • Created individual solution and tried publish all customization but no luck
  • I am getting this error for default solution as well as individual solutions. I have only ribbon workbench as managed solution in my trial organization.

Error is:-

Record Is Unavailable
The requested record was not found or you do not have sufficient permissions to view it.

Pl suggest.

Thanks

*This post is locked for comments

  • manojd Profile Picture
    manojd 1,397 on at
    RE: Record Is Unavailable The requested record was not found or you do not have sufficient permissions to view it.

    Have checked some other post on the forums & found out that this issue can be resolved either by clearing cache & if that doesn't work then better you create support ticket with MS

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Record Is Unavailable The requested record was not found or you do not have sufficient permissions to view it.

    Hi Nalini,

    If you have already verified that it is  not a browser/ cache issue and not related to specific role / permision, it is worth to conract MS as they will have access to the platform traces and can help you with.

    Alternatively, you can restore previous back when it was working fine.

    Hope this helps.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Record Is Unavailable The requested record was not found or you do not have sufficient permissions to view it.

    Also I am not able to download the log file of error as it shows the read only button on download log file

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