I am trying to set up a workflow which will automatically email the potential customer information on the specific product feature for which they express interest via a form on our website. I currently have the workflow set up and it is showing under "System Jobs" as having run successfully, and it is in fact creating leads within Dynamics as it is supposed to, but the email is not being sent.
When you "set properties" for the email form within the "Send email" step on a workflow, there is a box to the right with a title of Dynamic Values. When I use these Dynamic Values to populate the "to" and "from" fields of the e-mail, Email is not one of the choices. We have Customer, Lead, and a few others (see picture below.) I thought if I selected Customer, perhaps Dynamics would automatically know to pull the field with a type of "email" but it appears not, as it isn't sending the e-mails.
Has anyone else had this problem? Any ideas about what I am doing wrong or how to fix?
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