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Hi,Can you help, how will unapply a posted sales credit memo and reverse the entry for NAV 2013
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Hi Erna,
the normal way would be to:
1. go into the customer ledger entries of this customer, use the unapply function to remove existing applications,
2. then go back to the sales invoices, create a new invoice, use the "copy document" function to copy from the posted credit memo, include header and don't recalculate lines. Give a useful description into the "posting description" field. Post the invoice.
Additional explanation: "Reverse register / reverse transaction" is not intended for use with postings created from NAV documents. These need to be canceled out with an opposing document, created by "copy document". Copy document automatically sets the application information in this case.
with best regards
Jens
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