Dynamics Community Forum Thread Details

A record required by this process could not be found - Run a child workflow with different primary entity

Hi everyone,

Basically I want to create a birthday reminder base one birthday field in Contact entity. I have a workflow which has the primary entity on Contact that run the birthday reminder workflow. Besides, I also have a custom entity which is named as Trigger and it have fields specified which date to run the workflow. What I want to achieve here is that I want to want run a workflow that base on the Trigger entity, when the current date is the same date as the record, it will run a child workflow which is the birthday reminder workflow. I tried to connect Contact and Trigger by creating 1:n related relationship in Contact entity, with this approach, I could select birthday reminder workflow as a child workflow in trigger workflow. However, each time I run the trigger workflow, an error message showed as "A record required by this process could not be found".

I suppose that this happened because I connected two entities in a wrong way but I don't know how to do this right.

So I'm wondering is there any method that I can fix this error? Or is there any other way I can do this?

Quick Links