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Microsoft Dynamics CRM (Archived)

Change Organization Name

Posted on by 1,795

Hi, 

After changing the Display Name of the Production environment in the Dynamics 365 Administration Center the change is not reflected in the system. When logging in as a user, under the profile drop down it still displays what looks like the unique name e.g. org3382434 rather than the Display Name. Has anyone experienced this issue previously? 

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  • Jose Fleitas Profile Picture
    Jose Fleitas 835 on at
    RE: Change Organization Name

    I just came across this post. The screenshot above is just how to update the instance. I still see the unique name displaying in Dynamics as the org.... I know there was a way in the old administrator portal. I don't see how to do it in the new power platform admin center. The old portal was deprecated.  Microsoft really makes things hard for us Admins.

    Thanks

    Jose F

  • Johnny Gong Profile Picture
    Johnny Gong 6,482 on at
    RE: Change Organization Name

    Hi,

    I just tried the display name modification operation in my Production Instance. While it seems run normal. Could share some screenshot about your "under the profile drop down it still displays what looks like the unique name". Attached my screenshot.

    1. Edit Instance Name from "WXDynamcisCRMSupport" to "DynamcisCRMSupport"

       2438.C2.PNG

    2. After Modification, I could see the new name from Instance Panel and About Info.

      2438.C2.PNG

     

      4848.C3.PNG

    Regards

    Johnny

  • SergeyT Profile Picture
    SergeyT 310 on at
    RE: Change Organization Name

    I'm not from MS, but I know lots of different quite critical bugs that hasn't been really addressed and fixed by MS guys for a long time. Thus I'm skeptical regarding that minor issue being accepted as a bug.

    For sure feel free to fire support ticket.

  • JDMCRM Profile Picture
    JDMCRM 1,795 on at
    RE: Change Organization Name

    Hi Sergey, thanks for the response. Would this not be considered a bug opposed to new functionality?

  • Suggested answer
    SergeyT Profile Picture
    SergeyT 310 on at
    RE: Change Organization Name

    It looks like peculiar 365 online behavior. You can suggest more improvement regarding this on ideas portal: ideas.dynamics.com/.../dynamics-crm

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