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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / PO workflow Change Req...
Finance | Project Operations, Human Resources, ...
Suggested Answer

PO workflow Change Requests

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Posted on by Clazzari22 78
Hello,
 
When an approver selects change request on a PO workflow, and the user resubmits, it is not going back to the approver that requested the change request, it is going to next person in line in the managerial/position hierarchy.  Is there a setting I can change to make this go back to the person that requested the change?
 
Amanda submitted the workflow.
It went through two approvals and then it went to Vincent
Vincent requested change on the workflow
Amanda resubmitted it
Workflow then went to Mark, instead of going back to Vincent
 
 
Categories:
Dynamics 365 Finance
I have the same question (0)
  • Suggested answer
    Giorgio Bonacorsi Profile Picture
    Giorgio Bonacorsi 1,561 on at
    Hello,

    Each re-submission starts a completely new approval process from the beginning.
    One option: add an out-of-the-box field to the PO header (manually set only by users with specific roles), then configure the workflow to skip approval levels when that field has the expected value.

    Hope the community has better ideas, this is just what came to mind off the top of my head.
     
     
    Thank you,
    Giorgio
  • Clazzari22 Profile Picture
    Clazzari22 78 on at
    If it started a brand new approval process from the beginning, it would have went back to the first approver. It is not doing that, it is going to the next person in the position hierarchy that is after the person that requested the change. 

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