Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Suggested answer

Remote Assist Solution

Posted on by 52

Hi,

I have a lead for remote assist for a company that delivers support and training to their customers (B2B) worldwide for a specific type of equipments. They want to deliver a full package including their services + Remote Assist solution implementation + hololens equipment. 

Can someone help me how as a partner we can license it taking into consideration that the final user will be my lead client?

Is it simple to implement? Or should I add to the conversation someone that produces contents for remote assist.

Thank you

  • Suggested answer
    RE: Remote Assist Solution

    Hello Celia,

    Without having more details about this business scenario and since your are speaking as a Microsoft Partner, I would suggest to go to your Account team representatives as they should be able to discuss the best option for this scenario in regards of licensing.

    If this answer was helpful to you please mark it as an answer.

    Thank you for using Microsoft Dynamics CRM Communities. 

    Luis

    Microsoft Dynamics CRM

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans