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Service | Customer Service, Contact Center, Fie...
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Remote Assist Solution

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Posted on by 52

Hi,

I have a lead for remote assist for a company that delivers support and training to their customers (B2B) worldwide for a specific type of equipments. They want to deliver a full package including their services + Remote Assist solution implementation + hololens equipment. 

Can someone help me how as a partner we can license it taking into consideration that the final user will be my lead client?

Is it simple to implement? Or should I add to the conversation someone that produces contents for remote assist.

Thank you

  • Suggested answer
    LB-04061101-0 Profile Picture
    on at
    RE: Remote Assist Solution

    Hello Celia,

    Without having more details about this business scenario and since your are speaking as a Microsoft Partner, I would suggest to go to your Account team representatives as they should be able to discuss the best option for this scenario in regards of licensing.

    If this answer was helpful to you please mark it as an answer.

    Thank you for using Microsoft Dynamics CRM Communities. 

    Luis

    Microsoft Dynamics CRM

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