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Customer experience | Sales, Customer Insights,...
Suggested Answer

External embedded forms and Google Analytics

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Posted on by 2

Hi!

As far as I know I can embed marketing forms on external websites after I authenticated it and inserted the script on the specific page. My client asks following question:

Does the form run under the specific authenticated domain e.g. text.com/Marketingform? They asked since they need to track the form submissions via analytics too. 

So to me it seems it will be hosted under the authenticated domain, yet I am not sure if it is possible to track the submission behaviour of that embedded form via Google Analytics for example.

Thanks

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  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi,

    The form submissions can be tracked OOTB no matter whether the form is embedded on an internal portal or an external web site so I don't think you need to use the Google Analytics.

    The results can be found in the Insights tab of the form. Marketing form insights

    pastedimage1639115875010v1.png

  • Newmayer2384 Profile Picture
    2 on at

    Hey Nya

    Thanks! However is it possible to track the form submission via Google Analytics on the external website?

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