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Re-active Retired Products

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Posted on by Tarjani_ec

Hi,

I have three products that have been retired, and we are wanting to re-activate them. I've looked online and can see this has come up in threads since 2016, but I can't find anything recent to this year. Are we able to re-active retired products?

I have seen some threads regarding cloning the product, or exporting then re-importing, but I don't think will help our situation.

We have three products that are retired and are connected to records, but I can't find how they are connected. The ongoing connection is bringing up an error when trying to re-assign the owner of the Account. I have gone through connected Invoices, Opportunities, and also any look up fields that might connected to products. But no luck. So I was wanting to reactive the product, remove any connections from the grids within the product and then just delete the product. The connections are also not allowing a delete of the products - so reactivation is our goal.

Is this possible?

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RajuB on at

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RE: Re-active Retired Products

Dear Tajrani,

Greetings!

If you are seeking guidance on the Dynamics 365 product. you can refer the below documentation.

Publish, revise, revert, retire, and activate products (product lifecycle)

docs.microsoft.com/.../publish-revise-revert-retire-activate-products

docs.microsoft.com/.../retire-product

Thank you!
Shashank55 20 on at

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