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Holds button on sales transaction entry opening Process Holds Inquiry not Process Holds Entry Window

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Posted on by Community Member Microsoft Employee

I see from Help > About this window that it opens both. What determines which window gets opened when you click it? It used to open the Sales Process Holds Entry Window, which is what the users need and now has somehow changed to opening the Sales Process Holds Inquiry Window, which adds steps to their going in and removing a hold.

Thanks!

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Tristan Clores 2,812 on at

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RE: Holds button on sales transaction entry opening Process Holds Inquiry not Process Holds Entry Window

Hi Nola,

The Sales Process Holds Entry Window will open if you pull up a transaction from the Sales Transaction Entry window (Transactions | Sales | Sales Transaction Entry).

The Sales Process Holds Inquiry Window will open if you pull up any transaction from the Sales Order Processing Document Enquiry window and zoom into it (Opens the Sales Transaction Enquiry Zoom window).

Please let me know if you have further questions.

Kind Regards,

Tristan