Skip to main content

Notifications

Announcements

No record found.

Power Platform integration forum
Unanswered

Unable to see team integration in dynamics 365 CRM

Posted on by 315

Hello Experts,

I have enables both Enable Basic Microsoft Teams Integration (requires system admin permissions) and Enable Enhanced Microsoft Teams integration (requires tenant admin permissions) in the system settings.

pastedimage1628682059939v1.png

Still not able to see integrated teams icon in the CRM. Please suggest.

Thanks in advance.

.

  • AriaConsulting Profile Picture
    AriaConsulting 2,649 on at
    RE: Unable to see team integration in dynamics 365 CRM

    Have you checked to make sure there isn't a Teams policy interfering, that the user has both a Teams and D365 license assigned, and that there aren't any customizations (form, scripts, flows, plugins), that might be interfering, and security settings are all set appropriately?

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 288,459 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 225,783 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Product updates

Dynamics 365 release plans