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Hello everyone,
I've created a business process workflow with three stages, the last stage is called 'Resolve'. I want to show the Case resolution form when users enters this stage, without having him click on the 'resolve' button. Is this possible?
Any help would be much appreciated.
Hi,
You can associate your own handler at the last stage. Please refer the links below.
docs.microsoft.com/.../dn817878(v=crm.8)
www.powerobjects.com/.../
community.dynamics.com/.../how-to-call-javascript-function-on-finish-button-in-business-process-flow
I think the out of box Resolve button calls the function "CrmService.IncidentRibbon.CommandBarActions.resolve()" and you can call this function at the finish button.
Best Regards
PG
Hi Irenegr,
Please, try this approach:
function OnLoad(formContext) {
formContext.data.process.addOnProcessStatusChange(statusOnChange);
}
function statusOnChange(formContext) {
status = formContext.data.process.getStatus();
if (status == "finished") {
//Write your logic here//
Thanks,
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