Generate WO for Agreement Booking Date Troubleshooting

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Posted on by EBMRay

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Hello everyone,

I have three different work orders that were generated based on a "Visit Setup" and different agreement numbers from the Agreement Booking Setup entity.

The problem is those WO's got generated without primary incident and customer assets.

I had a look in System Jobs under Agreement Booking Setup and found that as result "This system job was canceled as a result of a user action."

I have also checked the visit setup background processes and found that the workflows were canceled.

For other work orders, the workflow is working fine but I want to understand why for those work orders specifically those fields were not mapped?

Did a user makes any modifications while the process is running?

Please find below the logs that I was able to extract.

Any help is highly appreciated.

Best regards

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Community Member Microsoft Employee on at

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RE: Generate WO for Agreement Booking Date Troubleshooting

Hi EBMRay,

For the error-"This system job was canceled as a result of a user action." , Maybe you can refer following link:

(+) receiving error for goal roll up system job and not sure how to resolve - Microsoft Dynamics CRM Forum Community Forum