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Sending Payment Advice to Vendor Email ID

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Posted on by RahulAdmaneTCS

Hi Friends,

I am trying to send a Payment Advice to Vendor Email Address through below Path

AP--> Vendor Payment Journal-->Line Details-->Print-->Payment Advice-->Change Print Destination-->Email-->Edit( To Email) -->Select Address Purpose as Business.

What is expected is , system should fetch the Vendor Email address from Vendor Business Address book Contact.

But this is not working....

2045.Print-Advice-Options.jpg

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Ramit Paul 22,797 Most Valuable Professional on at

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RE: Sending Payment Advice to Vendor Email ID

Hi,

Firstly,you posted this in ax forum, OT should be in Finance forum.

Secondly, can you explain a bit, what exactly not working? Any error you are getting?

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saurabh bharti 15,039 Moderator on at

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RE: Sending Payment Advice to Vendor Email ID

Hi,

Can you please provide all screen shots?

1. vendor master setup with email purpose

2. Print management setup

Also, did you check if it is going to any other email address like primary or if manually add any email?

Check your email setup, check if test email is going? check if email distribution batch job is running, check email history what it is saying

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RahulAdmaneTCS 5 on at

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RE: Sending Payment Advice to Vendor Email ID

Thanks for the quick reply. What I understand after the analysis there are 2 way to send an email to Vendor.

1. Through Print Management

2. Through the options into Print Advice Parameter - Destination and options.

The Second Option is working , when we put the email address manually at "To" email.

But the First option , using Print Management is not working as expected.

Below is the error while we select "Print Management"

ERROR : Tokens for Email(To) output.

email address with purpose Business was not found.

email address with purpose Home was not found.

primary email address was not found.

But the Purpose Address is setup.

Thanks again.

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Ramit Paul 22,797 Most Valuable Professional on at

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RE: Sending Payment Advice to Vendor Email ID

Hi,

Can you share the screen shot of your vendor email address?

Note- this feature works with contact info tab in vendor master form, not with the contact address book.

Also, when you share the SS, make sure to share the purpose as well.

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RahulAdmaneTCS 5 on at

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RE: Sending Payment Advice to Vendor Email ID

Setups.

Print Management :

Vendor Master :

Print Advice Options :

Note : I am not using any batch for this test.

Error Message

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Ramit Paul 22,797 Most Valuable Professional on at

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RE: Sending Payment Advice to Vendor Email ID

Hi,

Please add contact details here as shown below marked in yellow and let me know if this works.

Note- You might be wondering where to check the Purpose from here, you can check by clicking on "Edit contact information shared below SS.

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A.Prasanna 8,223 on at

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RE: Sending Payment Advice to Vendor Email ID

Just go to one of your vendor then click on contact contain email address then click on Edit contact information then select Purpose, same as which you selected in print management setup.

then try to send it again.

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RahulAdmaneTCS 5 on at

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RE: Sending Payment Advice to Vendor Email ID

Hi Ramit,

Nope. It's not working. When we use the Print Management, below is the error.

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Ramit Paul 22,797 Most Valuable Professional on at

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RE: Sending Payment Advice to Vendor Email ID

Hi,

It should work if you follow the above screen shot given? can you share your screen shot if you have added contact details in correct place?

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Devesh Tak 52 on at

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RE: Sending Payment Advice to Vendor Email ID

Hi Rahul Admane,
What you have to do is in contact information add email and then click on edit and review what purpose it is using over there whether it is business, delivery invoice or remittance.
Then in your print management setup in "To Email" click on edit and on vendor purpose select the same purpose you selected on the vendor master contact information. Save it.

Hope this will work for your Email

Also you need to run the batch Job

System Admin> Periodic>Email processing>Email Distributor Batch

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