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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Error While Trying to ...
Microsoft Dynamics CRM (Archived)

Error While Trying to Publish from Ribbon WorkBench 2016

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Posted on by Community Member

Hi, i am using Microsoft Dynamics 365 Online.

I have downloaded and imported Ribbon Workbench 2016,

Whenever i try to publish my changes i get the following error :

Access denied: Your user does not have permissions to import solutions.Check that you have the System Administrator or System Customizer Role and that your Async Service is properly configured

I am a system administrator.

any ideas?

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  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi ,

    Below reference might be helpful for you -

    ribbonworkbench.uservoice.com/.../900168-access-denied-whilst-publishing-a-solution

    docs.microsoft.com/.../hh699825(v=crm.6)

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    If you are certain that you have the proper CRM permissions, then check that the async service account has access to C:\Program Files\Microsoft Dynamics CRM\CustomizationImport on the server running the  async processing services. This is important, as a multiple server environment will have that directory on multiple servers. The Async Processing Server is the one you want.

  • TKoller Profile Picture
    TKoller 181 on at
    exact the problem I had on an old onpremise server. I gave the permission to the folder C:\Program Files\Microsoft Dynamics CRM\CustomizationImport and now it works!

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