Supply chain | Supply Chain Management, Commerce

Purchase Order Line Entry Issue

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Posted on by Sumyo

Hi All,

I am getting a error as below in Purchase order line entry, Can anyone help what this error about?

Last value :

Current Value: <1234567> Item Number

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AhmedHafez on at

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RE: Purchase Order Line Entry Issue

Hello Sumyo,

This requires to have a look on the telemetry and perform trace analysis. Please generate trace file for this issue and raise a service request with Microsoft support or check this with you dev team.

Take traces by using Trace parser - Finance & Operations | Dynamics 365 | Microsoft Docs

Best Regards,

Ahmed
Junaid Idrees on at

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RE: Purchase Order Line Entry Issue

Hi Sumyo,

Does this product exist in Product informaton management module? Can you please share the product screen print of this item? This exclamation mark usally means Your product ID is incorrect or doesn't exist.

Did anyone changed the Original Product number from data management or by using "record info" rename option?
Mai Kirknel on at

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RE: Purchase Order Line Entry Issue

It looks like you have changed the previous item number and added a new number that does not exist in the released products form.
Ramit Paul 22,614 Most Valuable Professional on at

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RE: Purchase Order Line Entry Issue

Hi,

Further question- Is this coming for all ITEM?

And is this coming for all vendor?

Can you narrow it down, please?
Sumyo 62 on at

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RE: Purchase Order Line Entry Issue

Hi, Either way, its same.
Ramit Paul 22,614 Most Valuable Professional on at

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RE: Purchase Order Line Entry Issue

Hi,

Are you selecting from drop down or you are manually adding number there?
Sumyo 62 on at

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RE: Purchase Order Line Entry Issue

No, error stays. But no issues with Product
Community Member on at

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RE: Purchase Order Line Entry Issue

Looks like that there was some issue with the item number at some point, and the way to fix it is usually just to remove the line and add it again. Has happened to me many times before and that usually fixes it.