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Microsoft Dynamics AX (Archived)

Disable user doesn't reduce the license count from license report

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Posted on by 1,559

Hi Friends,

I disabled a bunch of users who are admin, and expect our enterprise license count to be reduced. But, the # in license report stay the same.

Where could it be wrong?

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  • Suggested answer
    Satish Panwar Profile Picture
    14,671 Moderator on at

    Hi Ganriver,

    You should delete those users, not just disable them and then run the report. Removing users doesn't remove their createdby/modifedby stamp on the transactions anyway.

  • Verified answer
    André Arnaud de Calavon Profile Picture
    301,075 Super User 2025 Season 2 on at

    Hi River,

    This count is managed by a periodic batch job. Have a look at my blog around this topic: dynamicspedia.com/.../standard-batch-jobs-ax2012

  • Ganriver1 Profile Picture
    1,559 on at

    Hi Andre,

    Those jobs are running, but, would disabled user be counted as a license?  to free it up, I have to delete them? So far, from Microsoft site, I don't see that.

  • Ganriver1 Profile Picture
    1,559 on at

    Andre,

    I ran it again, finally, license count change showed up in report.

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