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Customer experience | Sales, Customer Insights,...
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Post IFD configuration, unable to Browse CRM

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Posted on by 30

Hello Everyone,

We have configured our on premise CRM on IFD. Post IFD, I am getting windows Security popup and after entering credentials received error "HTTP Error 401.1 - Unauthorized: Access is denied " while browsing the CRM organization (https://OrgnizationName.Domain.Com), however when I'm trying to browse like this (localhost/OrgnizationName) it working with the same credentials. Please help and share your suggestion to fix the issue.

Thanks in Advance

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  • Pedro Cadavez de Freitas Profile Picture
    on at

    Hello Rizwan,

    Hope you are well.

    There are 101 different reasons on an IFD setup to get access denied error, so we would need more info on your side.

    If your accessing your external url and your getting windows prompt, that means something is not properly configured as Forms based authentication form should popup (adfs)

    Can you explain a bit your configuration?

    Oficial documentation:

    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/configure-the-dynamics-365-server-for-ifd?view=op-9-1 

    Step-by-step 3rd party article:

    https://interactivewebs.com/crm/how-to-set-up-microsoft-crm-2016-ifd-on-windows-2012-r2-server/ 

    Thank you!

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