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Hi Everyone,
Not sure if any has ever had error when deleting a Routing Rule Set. The routing rule set I created was still in draft and hasn't been activated but somehow I got the below error when deleting it:
I have system admin security role and I have tried to clear cache and restart browser, still having the same error. I've tried to do it in a different browser (ie. Edge), I still have the same issue.
Any suggestion is welcome. Thank you all very much.
Hi mepoo127,
It's so strange.
Maybe you can try to delete it in old web client, not UCI:
Go Settings > Customizations > Service Management > Routing Rule Sets:
Hi,
We might have issue with UCI. Please try in old web client.
Go Settings > Customizations > Service Management > Routing Rule Sets and check for the rule to delete.
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