Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics SL forum
Answered

Taxes Not Being Calculated

Posted on by Microsoft Employee

At one of our installations, customers are setup and billed via the Service Contract module in SL 2015.  However, for some reason, many of the invoices are generated without Tax and we have to run scripts to update the invoices before sending them out. 

The customer records appear to be set up correctly.  So too do the Service contracts. What do you suggest I look for to correct this issue?

Thanks in advance

  • Verified answer
    Mark E Profile Picture
    Mark E 6,405 on at
    RE: Taxes Not Being Calculated

    I believe the Service Contracts get the Sales Tax data from the SiteID of the Customer in the Service Contract Entry screen, which is located in the Site Maintenance screen.  Make sure the TaxID(s) are populated for the SiteID assigned to the Service Contract where Sales Tax is not being calculated.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,570 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,683 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans