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Microsoft Dynamics AX (Archived)

Main Accounts not showing up in Trial Balance Accounts

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Posted on by 333

We created a new GL Main account and it is not showing up in the Trial Balance accounts.

I set this up the same way another account is and it is showing up in the Trial balance but not this new account.

Please help

Here is the 1st Account set up that shows up under the Trial Balance Accounts.

Main-Account-1.jpg

Here is the new one that is not showing up under the Trial Balance Accounts

Main-Account-2.jpg

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi ScorpioDax,

    The second screenshot does not show the Trial Balance form. Guess that was an upload glitch.

    I assume that you refer to the Trial Balance list page available in GL/common/Trial Balance.

    This form should show your account as soon as you have a transaction posted on that account.

    If there is nothing posted on the new account, you won't see it in the Trial Balance form.

    Best regards,

    Ludwig

  • ScorpioDax Profile Picture
    333 on at

    Hi Ludwig,

    Thanks for the information.  

    So i tested it out and posted a transaction on one of the GLs and it is still now showing up on the Common>Trial Balance.  

    Anything else i could try?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi ScorpioDax,

    What dimension set have you used in your Trial Balance?

    Has this dimension set your accounts dimension selected?

    Have you tried rebuilding the Dimension set balances?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    on at

    Not sure which version you are on but try General ledger > Periodic tasks > Sub ledger journal entries not yet transferred.  See if any transactions are held in this queue.

  • Suggested answer
    NaveenKumar S Profile Picture
    3,477 on at

    Create a new financial dimension set or try by rebuilding balances

  • Suggested answer
    real_ashwin Profile Picture
    1,225 on at

    Kindly show screen shot of the entry you made to the new GL code 74136.

    Also show the screenshot of the Trial balance and in particular the parameters button to make sure you are looking at the same period.

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