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Item Shpt. Entry No. must be equal to '0' when posting (receiving/invoicing) PO

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Posted on by 320

Receiving the following message when posting a PO (receive and post).  

Client has already received on the PO.

This PO has 13 lines with quantity > 0 and 3 lines with quantity < 0.

If I remove the Qty. to Receive for the three negative lines, I can post.  Otherwise, I receive the message.

Item Shpt. Entry No. must be equal to '0' in Item Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. Current value is '7202'.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
    RE: Item Shpt. Entry No. must be equal to '0' when posting (receiving/invoicing) PO

    Hi, I think you can ask your developers to debug it so you can find the standard controls.

    Hope this helps.

    Thanks.

    ZHU

  • SMS Profile Picture
    SMS 320 on at
    RE: Item Shpt. Entry No. must be equal to '0' when posting (receiving/invoicing) PO

    Online.  

    I just tested without a Job and it worked.  So, it appears to be related to the linked job or linking to a job.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: Item Shpt. Entry No. must be equal to '0' when posting (receiving/invoicing) PO

    The job connection is a good clue.

    Are you in BC online or BC on-prem?

  • SMS Profile Picture
    SMS 320 on at
    RE: Item Shpt. Entry No. must be equal to '0' when posting (receiving/invoicing) PO

    No to both questions.  One thing that might be of interest, it is associated to a job.

    I've replicated it on multiple test PO's

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: Item Shpt. Entry No. must be equal to '0' when posting (receiving/invoicing) PO

    Are there anything special with the PO is it connected to a direct delivery sales order or something like that?

    And do you have any customization in your system?

  • SMS Profile Picture
    SMS 320 on at
    RE: Item Shpt. Entry No. must be equal to '0' when posting (receiving/invoicing) PO

    The total amount is greater than 0.  In testing I've duplicated the issue but taking the following steps:

    1) Create a PO with 2 lines:

          First line is for an item with qty = 2

          Second line is for the same item with qty = -1

    2)  Receive (post) the following  -- this works

          First line, receive 1

          Second line, receive -.5

    3)  Receive a second time (post) the following  --  receive the above error

          First line, receive 1

          Second line, receive -.5 or anything

    Here is the actual error:

    Item Shpt. Entry No. must be equal to '0'  in Item Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. Current value is '6679'.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
    RE: Item Shpt. Entry No. must be equal to '0' when posting (receiving/invoicing) PO

    Hi, I have tested the posting with the quantity less than 0 before, as long as the total amount is greater than 0, it can be posted.

    It seems that part of the account has been posted in the background. Are there any customizations in this environment?

    And hope the following can give you some hints.

    https://yzhums.com/19957/

    Thanks.

    ZHU

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